If you see the following error in your log file:
WARN Notification-Processor com.smartbear.notification.EmailNotifier - Exception occurred sending notification. Retrying in 300000 milliseconds.
javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out
Try increasing the smtp read timeout on the Collaborator server by adding the following lines to ccollab-server.vmoptions in the Collaborator server installation directory:
-Dsmartbear.mail.smtp.connectiontimeout=50000
-Dsmartbear.mail.smtp.timeout=50000
This is ten times the default value for these timeouts. These settings will take effect after you cycle the Collaborator service.
You can read more about this here:
http://codecollaborator.smartbear.com/docs/manual/8.0/index.html?overview.html
WARN Notification-Processor com.smartbear.notification.EmailNotifier - Exception occurred sending notification. Retrying in 300000 milliseconds.
javax.mail.MessagingException: Exception reading response;
nested exception is:
java.net.SocketTimeoutException: Read timed out
Try increasing the smtp read timeout on the Collaborator server by adding the following lines to ccollab-server.vmoptions in the Collaborator server installation directory:
-Dsmartbear.mail.smtp.connectiontimeout=50000
-Dsmartbear.mail.smtp.timeout=50000
This is ten times the default value for these timeouts. These settings will take effect after you cycle the Collaborator service.
You can read more about this here:
http://codecollaborator.smartbear.com/docs/manual/8.0/index.html?overview.html